Return Policy

We want you to be completely satisfied with your purchase. If something isn't right, we're here to make it right.

Return Window

We accept returns within 30 days of the delivery date.

Eligibility

To be eligible for a return, items must be:

Unused and in original condition
In the original packaging
Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items

Opened food or treat products
Items marked as final sale
Items damaged due to misuse

How to Start a Return

To initiate a return, please contact us with your order number and reason for return. We'll provide you with return instructions within 1–2 business days.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–7 business days.